Privacy Policy

Last Updated: 24 April 2026

Senvia operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalised shopping experience (the “Services”). Senvia is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will apply in relation to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed as described below.

Personal Information We Collect or Process

When we use the term “personal information”, we mean information that identifies you or another individual, or that can reasonably be linked to you or another individual. Personal information does not include information that has been anonymised or de-identified so that it cannot reasonably be associated with you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact details, including your name, address, billing address, shipping address, telephone number, and email address.
  • Financial information, including credit card, debit card, payment card details, financial account information, transaction details, payment method, payment confirmation, and other payment information.
  • Account information, including your username, password, security questions, preferences, and settings.
  • Transaction information, including products you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, and your previous transactions.
  • Communications with us, including information you provide when contacting customer support.
  • Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information, including information about how you interact with the Services, including how and when you browse, use, or navigate through the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services, including from your device when you use our products or Services, visit our website, or through cookies and similar technologies.
  • From our service providers, including when we engage them to enable certain technology or when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing, personalising, and improving the Services.
We use your personal information to provide the Services to you, including to perform our agreement with you, process your payments, fulfil your orders, remember your preferences and items you are interested in, send account-related notifications, process purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange shipping, facilitate returns and exchanges, allow you to post reviews, and create a personalised shopping experience, such as recommending products related to your purchases.

Marketing and advertising.
We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, SMS, or post, and showing you online advertisements for products or Services on our Services or other websites, including based on items you previously purchased, added to your cart, or viewed.

Security and fraud prevention.
We use your personal information to verify your account, provide a safe payment and shopping experience, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services.

Communicating with you.
We use your personal information to provide customer support, respond to you, deliver effective Services, and maintain our business relationship with you.

Legal reasons.
We use your personal information to comply with applicable laws and regulations, respond to valid legal processes, including requests from law enforcement or government authorities, investigate or participate in legal proceedings, and enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes and in accordance with this Privacy Policy. These circumstances may include:

  • With Shopify, vendors, and other third parties who perform Services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfilment, and shipping.
  • With business and marketing partners to provide marketing services and advertising.
  • When you direct us, request us, or otherwise consent to us disclosing certain information to third parties, such as for shipping products or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction, such as a merger, acquisition, or bankruptcy.
  • To comply with applicable legal obligations, enforce applicable terms or policies, and protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit to the Services may be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you live, in order to provide and improve the Services.

To help protect, grow, and improve our business, we may use certain enhanced Shopify features that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify may be responsible for processing your personal information, including responding to requests to exercise rights relating to your personal information.

For more information about how Shopify uses your personal information and any rights you may have, please refer to Shopify’s Privacy Policy.

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties. If you follow links to websites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.

We are not responsible for the privacy, security, accuracy, completeness, or reliability of information found on third-party websites. The inclusion of such links does not imply endorsement of the content, owners, or operators of those platforms.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in Ireland.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us using the details below to request deletion of that information.

Security and Retention of Your Information

Please be aware that no security measure is perfect or impenetrable, and we cannot guarantee “perfect security”. Information you send to us may not be secure during transmission. We recommend that you do not use insecure channels to send sensitive or confidential information.

How long we retain your personal information depends on several factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you live, including under applicable Irish and EU data protection laws, you may have some or all of the following rights regarding your personal information:

Right of access.
You may have the right to request access to the personal information we hold about you.

Right to deletion.
You may have the right to request that we delete personal information we hold about you.

Right to correction.
You may have the right to request that we correct inaccurate personal information we hold about you.

Right to data portability.
You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, in certain circumstances.

Right to object or restrict processing.
You may have the right to ask us to stop or restrict the processing of your personal information for certain purposes.

Withdrawal of consent.
Where we rely on consent to process your personal information, you have the right to withdraw that consent. Withdrawal of consent does not affect the lawfulness of processing based on consent before it was withdrawn.

Managing communication preferences.
We may send you promotional emails, and you can opt out at any time by using the unsubscribe option included in our emails. If you unsubscribe, we may still send you non-promotional emails, such as emails about your account or orders.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request, as permitted or required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below.

If you are located in Ireland, you also have the right to lodge a complaint with the Data Protection Commission, the Irish supervisory authority for data protection matters.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country where you live.

If we transfer your personal information outside the European Economic Area, we rely on recognised transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, or other lawful safeguards where applicable, unless the transfer is to a country deemed to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons.

We will post the revised Privacy Policy on this website, update the “Last Updated” date, and provide notice where required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

Email: Support@puresenvia.com

Address:
Senvia
1 Momo Holdings LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States